Returns & Exchanges Policy

SYSTEMS Environmental Products proudly stands behind our products and attempts to ensure that every customer is satisfied with their purchase. However, if certain conditions are met, a product can be returned for a refund thirty (30) days from the date of purchase. For a return to be authorized, the following conditions must be met:

• The product must be returned to the business it was purchased from
• The product must not have been used with chemical unless otherwise approved by SYSTEMS Environmental Products
• The product must be returned in original packaging

Product Exchange

The customer has thirty (30) days from the date of purchase to exchange an unused product for another of equal or greater value. The customer will be responsible to any shipping charges associated with the exchange. If the customer wishes, please contact SYSTEMS Environmental Products to assist with the shipping and customs paperwork. To initiate an exchange, please fill out the form at the bottom of this page.

Refunds & Fees

Upon receiving the returned/exchanged product from the customer, refunds can take 5-10 business days to appear to the original form or payment. Any restocking, handling, or shipping costs will be deducted from the refund.